Privacy Policy
Last Updated: January 2025
This Privacy Policy describes how BigPirate Casino ("we," "us," or "our") collects, uses, stores, and protects information from users ("you") of our website located at bigpirate.online and any associated online casino and betting services. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you register an account, deposit funds, or contact support, we collect information you submit directly. This includes your full legal name, date of birth, email address, physical mailing address, phone number, government-issued identification documents for KYC verification, and payment method details such as card numbers or cryptocurrency wallet addresses.
1.2 Information Collected Automatically
When you access our site, we automatically collect technical data about your device and usage patterns. This includes your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, clicks, and referring URLs. This data is collected via server logs and tracking technologies including cookies and similar tools.
1.3 Transaction Data
All deposits, withdrawals, bets placed, games played, and bonus activity are logged and stored as part of your account history. This data is used for account management, fraud prevention, and regulatory compliance purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Creating and managing your casino account
- Processing deposits, withdrawals, and bonus credits
- Verifying your identity as required by applicable regulations (KYC/AML)
- Detecting and preventing fraud, money laundering, and unauthorized access
- Providing customer support and responding to inquiries
- Sending account-related communications including transaction confirmations and security alerts
- Sending promotional communications where you have consented to receive them
- Improving the functionality, security, and user experience of our platform
- Complying with legal obligations and cooperating with regulatory authorities
3. Cookies and Tracking Technologies
BigPirate Casino uses cookies and similar tracking technologies to operate the platform and understand user behavior. Session cookies are required for the platform to function and are deleted when you close your browser. Persistent cookies remain on your device for a set period to remember your preferences and session settings.
You can configure your browser to refuse cookies, but doing so may affect the functionality of certain features on our site. We do not respond to browser Do Not Track signals at this time.
4. Sharing Your Information
We do not sell your personal information to third parties for their marketing purposes. We share your information only in the following circumstances:
- With payment processors and banking partners to complete transactions
- With identity verification service providers for KYC compliance
- With technology service providers who support our platform infrastructure
- With regulatory bodies, law enforcement, or government authorities when required by law or court order
- With our fraud detection and security partners
- In connection with a business merger, acquisition, or asset sale where your data may be transferred to the acquiring entity
5. Data Retention
We retain your account data for as long as your account is active. After account closure, we retain records for a minimum of five years to comply with anti-money laundering regulations and applicable gambling laws. Transaction logs may be retained for longer periods depending on jurisdictional requirements.
6. Security
BigPirate Casino uses 256-bit SSL encryption on all pages that transmit personal or financial data. Account passwords are stored using one-way hashing algorithms. Access to personal data within our organization is restricted to employees who need it to perform their job functions. We conduct periodic security assessments and maintain technical safeguards consistent with industry standards for online casino operators.
No method of data transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security against all threats.
7. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to access the data we hold about you, request correction of inaccurate information, request deletion of your data subject to legal retention obligations, withdraw consent where processing is based on consent, and receive a copy of your data in a portable format.
To exercise any of these rights, contact us using the details in Section 10. We will respond within 30 days of receiving a verifiable request.
8. Children's Privacy
BigPirate Casino is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we discover that a user is under the minimum age requirement, we will terminate the account and delete associated data immediately. If you believe a minor has created an account, contact us immediately.
9. Third-Party Links
Our site may contain links to third-party websites for information purposes. We are not responsible for the privacy practices or content of those external sites. Visiting a third-party site from a link on our platform is governed by that site's own privacy policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact BigPirate Casino through the support section of your account dashboard or via the contact information provided in the platform's help center.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our platform after changes are posted constitutes acceptance of the revised policy.